Tadbir Urus, Inovasi Dakwah Dan Penglibatan Komuniti: Kajian Kes Masjid Al-Umm, Bandar Baru Bangi
MOSQUE GOVERNANCE, DA‘WAH INNOVATION AND COMMUNITY ENGAGEMENT: A CASE STUDY OF MASJID AL-UMM, BANDAR BARU BANGI
Abstract
Mosques function not only as places of worship but also as institutions for education, welfare, and community development. However, studies linking governance, da‘wah innovation, and community engagement at the local mosque level remain limited. This study aims to analyse governance, diverse da‘wah approaches, and community engagement at Masjid Al-Umm, Bandar Baru Bangi. A qualitative approach using a single-case study design was employed. Five informants comprising the mosque administrator, two imams, the secretary, and a committee member were selected purposively. Data were collected through face-to-face semi-structured interviews and document review, then analysed using thematic analysis. Three themes emerged. First, mosque governance was implemented through a bureau-based organisational structure, division of responsibilities, collective decision-making, staff support, and financial reporting. Second, da‘wah was diversified through religious lectures, children’s education, youth programmes, technology, recreation, family-oriented activities, and welfare initiatives. Third, community engagement was influenced by programme suitability, social media publicity, distinctive activities, accessibility, preacher popularity, and nearby prayer halls. The study concludes that governance, da‘wah innovation, and community engagement are interrelated in shaping a community-oriented mosque. However, community acceptance was assessed primarily from management perspectives. Future studies should involve congregants and programme participants to evaluate effectiveness, sustained participation, and programme outcomes directly and comprehensively.
References
Abd. Rahman, M. F., Mastuki, N., & Syed Yusof, S. N. (2015). Performance measurement model of mosques. Procedia Economics and Finance, 31, 26–35. https://doi.org/10.1016/S2212-5671(15)01128-4
Al-Krenawi, A. (2016). The role of the mosque and its relevance to social work. International Social Work, 59(3), 359–367. https://doi.org/10.1177/0020872815626997
As-Salafiyah, A., Rusydiana, A. S., & Mustafa, M. I. (2022). Maqashid Sharia-based mosque empowerment index. International Journal of Ethics and Systems, 38(2), 173–190. https://doi.org/10.1108/IJOES-06-2021-0122
Blakemore, S.-J. (2019). Inventing ourselves: The secret life of the teenage brain. PublicAffairs.
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
Cacioppo, J. T., & Patrick, W. (2008). Loneliness: Human nature and the need for social connection. W. W. Norton.
Crowe, S., Cresswell, K., Robertson, A., Huby, G., Avery, A., & Sheikh, A. (2011). The case study approach. BMC Medical Research Methodology, 11, Article 100. https://doi.org/10.1186/1471-2288-11-100
Dwivedi, Y. K., Kshetri, N., Hughes, L., Slade, E. L., Jeyaraj, A., Kar, A. K., Baabdullah, A. M., Koohang, A., Raghavan, V., Ahuja, M., Albanna, H., Albashrawi, M., Al-Busaidi, A. S., Balakrishnan, J., Barlette, Y., Basu, S., Bose, I., Brooks, L., Buhalis, D., … Wright, R. (2023). So what if ChatGPT wrote it? Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy. International Journal of Information Management, 71, 102642. https://doi.org/10.1016/j.ijinfomgt.2023.102642
Floridi, L., & Chiriatti, M. (2020). GPT-3: Its nature, scope, limits, and consequences. Minds and Machines, 30(4), 681–694. https://doi.org/10.1007/s11023-020-09548-1
Haji Mahli, S., Nordin, Z. S., & Ahmad Zaidi, S. (2023). Kelestarian dana masjid di Negeri Sarawak. e-Bangi: Journal of Social Sciences & Humanities, 20(2), 237–250. https://doi.org/10.17576/ebangi.2023.2002.21
Halim, W. (2018). Young Islamic preachers on Facebook: Pesantren As’adiyah and its engagement with social media. Indonesia and the Malay World, 46(134), 44–60. https://doi.org/10.1080/13639811.2018.1416796
Hawkley, L. C., & Cacioppo, J. T. (2010). Loneliness matters: A theoretical and empirical review of consequences and mechanisms. Annals of Behavioral Medicine, 40(2), 218–227. https://doi.org/10.1007/s12160-010-9210-8
Hew, W. W. (2018). The art of dakwah: Social media, visual persuasion and the Islamist propagation of Felix Siauw. Indonesia and the Malay World, 46(134), 61–79. https://doi.org/10.1080/13639811.2018.1416757
Islam, R., Azam, M. S. E., & Abdul Razak, D. (2026). Identifying key dimensions in the mosque’s contribution to Muslim society and Ummah development: A qualitative approach. Labuan e-Journal of Muamalat and Society, 20(1), 60–79. https://doi.org/10.51200/ljms.v20i1.6770
Keles, B., McCrae, N., & Grealish, A. (2020). A systematic review: The influence of social media on depression, anxiety and psychological distress in adolescents. International Journal of Adolescence and Youth, 25(1), 79–93. https://doi.org/10.1080/02673843.2019.1590851
Long, D., & Magerko, B. (2020). What is AI literacy? Competencies and design considerations. Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, 1–16. https://doi.org/10.1145/3313831.3376727
Mohamed, I. S., Mustafa, N., Syed Yusuf, S. N., & Rozzani, N. (2023). Issues in financial governance practices among Malaysia’s mosques. Journal of Nusantara Studies, 8(3), 134–146. https://doi.org/10.24200/jonus.vol8iss3pp134-146
Mohamed, M. F., & Mohammad Yusoff, W. F. (2023). Potential strategies for revitalizing UKM Mosque in enhancing community engagement. Jurnal Kejuruteraan, Special Issue 6(1), 325–338. https://doi.org/10.17576/jkukm-2023-si6(1)-28
Mohammed, A. S., Amoah, C., Abbas, J., & Naayif, S. (2025). Facilities managers vs. mosque management committees: Evaluating the need for professional facilities management in mosque operations. Facilities, 43(5/6), 363–396. https://doi.org/10.1108/F-07-2024-0102
Nguyen, A. W., Taylor, R. J., Chatters, L. M., Ahuvia, A., Izberk-Bilgin, E., & Lee, F. (2013). Mosque-based emotional support among young Muslim Americans. Review of Religious Research, 55(4), 535–555. https://doi.org/10.1007/s13644-013-0119-0
Nowell, L. S., Norris, J. M., White, D. E., & Moules, N. J. (2017). Thematic analysis: Striving to meet the trustworthiness criteria. International Journal of Qualitative Methods, 16(1), 1–13. https://doi.org/10.1177/1609406917733847
Nowland, R., Necka, E. A., & Cacioppo, J. T. (2018). Loneliness and social internet use: Pathways to reconnection in a digital world? Perspectives on Psychological Science, 13(1), 70–87. https://doi.org/10.1177/1745691617713052
Palinkas, L. A., Horwitz, S. M., Green, C. A., Wisdom, J. P., Duan, N., & Hoagwood, K. (2015). Purposeful sampling for qualitative data collection and analysis in mixed method implementation research. Administration and Policy in Mental Health and Mental Health Services Research, 42(5), 533–544. https://doi.org/10.1007/s10488-013-0528-y
Perlman, D., & Peplau, L. A. (1981). Toward a social psychology of loneliness. Dalam R. Gilmour & S. Duck (Eds.), Personal relationships in disorder (pp. 31–56). Academic Press.
Peucker, M., & Ceylan, R. (2017). Muslim community organizations—Sites of active citizenship or self-segregation? Ethnic and Racial Studies, 40(14), 2405–2425. https://doi.org/10.1080/01419870.2016.1247975
Slama, M. (2018). Practising Islam through social media in Indonesia. Indonesia and the Malay World, 46(134), 1–4. https://doi.org/10.1080/13639811.2018.1416798
Sözeri, S., Kosar-Altinyelken, H., & Volman, M. L. L. (2022). The role of mosque education in the integration of Turkish–Dutch youth: Perspectives of Muslim parents, imams, mosque teachers and key stakeholders. Ethnic and Racial Studies, 45(16), 122–143. https://doi.org/10.1080/01419870.2021.2015419
Valkenburg, P. M., & Peter, J. (2007). Online communication and adolescent well-being: Testing the stimulation versus the displacement hypothesis. Journal of Computer-Mediated Communication, 12(4), 1169–1182. https://doi.org/10.1111/j.1083-6101.2007.00368.x
Weiss, R. S. (1973). Loneliness: The experience of emotional and social isolation. MIT Press.
Copyright (c) 2026 Al-Hikmah
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Copyright in articles published in Al-Hikmah is vested in UKM Press, Universiti Kebangsaan Malaysia, upon formal acceptance of the manuscript and completion of the applicable copyright transfer agreement. Articles published in Al-Hikmah are licensed under the Creative Commons Attribution–NonCommercial 4.0 International License (CC BY-NC 4.0). This license permits users to share and adapt the published work for non-commercial purposes, provided that appropriate credit is given to the author(s) and the original source, a link to the license is provided, and any changes made are indicated. Authors retain their moral rights in accordance with applicable law and the terms of the copyright transfer agreement.
