Cabaran Pegawai Psikologi Di Penjara (Challenges of Psychological Officers in Prison)

Nasariah Jamian, Aizan Sofia Amin


This study aims to identify the challenges experienced by prison psychological officer around Klang Valley. This study involved six informants who are one female and five males. This research used a qualitative method involving in-depth interviews by using semi-structured questions to obtain data for this study. Through the thematic analysis from the transcriptions by informants, it shows that there are six main obstacles faced by the officers such as the absence of supervisor as a mentor to guide them, lack of counselling facilities, confidentiality issues, client-counsellor relationships, workloads and also client background diversity. There were some limitations to this study. This study recommends that the service of counselling and psychology in prison should be empowered to ensure the prisoners will be reintegrated in society successfully.

Full Text:



Ainul Nazifah. (2016). Kemahiran Daya Tindak. Univerisiti Kebangsaan Malaysia. Tesis Sarjana.

Akta Kaunselor 1998. (1998). Akta 580, Undang-Undang Malaysia. Percetakan Nasional Berhad.

Anagbogu, M. A., Nwokolo, C. N., Anyamene, A. N., Anyachebelu, F. E. & Umezulike R. Q. (2013). Professional Challenges to Counselling Practice in Primary Schools in Anambra State, Nigeria: The Way Forward. International Journal of Psychology and Counselling, Vol. 5(5), 97-103.

Arwolo, D. O. (2013). Counsellors’ Perception of Problems Facing Guidance and Counselling Services in Nigerian Schools. Journal of Education and Practice, Vol. 4, No. 24, 2013.

Ayamba. (2013). Counselling Needs of Prisoners in Ghana: A Study of Central and Ashanti Regions. Tesis Sarjana. University of Cape Coast.

Boitt, M. L. J. (2016). Evaluation of the Challenges in the Implementation of the Guidance and Counselling Programme in Baringo County Secondary Schools, Kenya. Journal of Education and Practice, Vol.7, No.30, 2016.

Bohm, R. M., & Haley, K. N. (2005). Introduction to Criminal Justice (4th Ed.). Mcgraw Hill Companies Inc.

Bukoye, R. O. (2004). Introduction of Guidance and for the System of Education. Jos Savannah Publication Ltd.

Duggal, C. & Rao, M. (2016). Challenges Experienced By Novice Counsellors. In Counselling in India S. Sriram (Ed.). Springer.

Durosaro, I. A. (2002). Counselling Needs of Female Prisoners in Nigeria. The Nigerian Journal of Guidance and Counselling, 8(1), 154-161.

Egbo, A. C. (2015). The Challenges of Guidance and Counselling Practices as perceived by Secondary School Counsellors in Enugu State Nigeria. International Journal of Education and Research, Vol. 3 No. 5 May 2015.

Engelhardt, B. (2010). The Effect of Employment Frictions on Crime. Journal of Labor Economics, Vol. 28(3).

Gladding, S. T. (2003). Group Work: A Counseling Speciality. Ed. Ke-4. Pergamon Press.

Gottlieb & Younggren. (2004). Managing Risk when Contemplating Multiple Relationships. Professional Psychology Research and Practice, 35(3):255-260 ·

Harrison, B. & Schehr, R. C. (2004). Offenders and Post-Release Jobs: Variables Influencing Success and Failure. Journal of Offender Rehabilitation, 39, 3, 35-68.

Hassan Elkatawneh. (2013). The Relationship between Therapist and Client. Ssrn ElectronicJournal.

Hobson. (2008). The Effects of Mental Health Education on Reducing Stigma and Increasing Positive Attitudes Toward Seeking Therapy. Master Degree Thesis. Humboldt State University.

Johari Talib. (2009). Profesionalisme Kaunselor Sekolah Rendah. Malim Bil. 10(2009). Universiti Kebangsaan Malaysia.

Kartini Kartono. (2000). Kamus Lengkap Psikologi. Pt Raja Grafindo Persada.

Kumary, A. & Baker, M. (2008). Stresses Reported by Uk Trainee Counselling Psychologists. Counselling Psychology Quarterly, 21(1): 19–28.

Mohammad Aziz Shah, Mohammad Nasir, Ahmad Jazimin, Syed Sofian & Md. Noor. (2009). Kemahiran Bimbingan Dan Kaunseling. Pts Profesional.

Mushaandja, J., Haihambo, C., Vergnani, T. & Frank, E. (2013). Major Challenges Facing Teacher Counselors in Schools in Namibia. Educational Journal, 2(3), 77-83.

Nwokolo, Chinyelu. (2010). Counselling Against Early Marriage of the Girl-Child in Anambra State. Edo Journal of Counselling.

Nyamwange, C. B., Nyakan, P. O. & Ondima, P. C. (2012). Assessment of Challenges Facing Secondary School Guidance and Counselling Teachers in Nyamira District, Kenya. Journal of Education and Practice, 3(16), 41-47.

Pereira, M. (2012). Professional Problems Faced by Beginning Counsellors.

Unpublished M.Phil, Dissertation. Christ University.

Pereira, M. & Rekha, S. (2017). Problems, Difficulties and Challenges Faced by Counsellors. International Journal of Indian Psychology,

Rakis, J. (2005). Improving the Employment Rates Of Ex-Prisoners Under Parole. Federal Probation, 69, 7-14.

Rozmi Ismail. (2013). Metodologi Penyelidikan: Teori Dan Praktis. Penerbit Universiti Kebangsaan Malaysia.

Skovholt, T. M. & Ronnestad, M. H. (2003). Struggles of the Novice Counsellor and Therapist. Journal of Career Development, 30(1), 45-58.

Social Exclusion Unit. (2002). Reducing Re-Offending by Ex-Prisoners. Home Office.

Taylor, A. L., & Buku, D. K. (2006). Basics in Guidance and Counselling (2nd Ed.). University Of Winneba.

Visher Dan Travis. (2003). Transitions from Prison to Community: Understanding Individual Pathways. Annu. Rev. Social. 2003.

Wampold, B. E. (2001). The Great Psychotherapy Debate: Models, Methods, and Findings. Mahwah, Nj: Lawrence Erlbaum Associates.


  • There are currently no refbacks.


The editors and publisher of Jurnal Psikologi Malaysia have made every possible effort to verify the accuracy of all information contained in this publication. Any opinions, discussions, views and recommendations expressed in the article are solely those of the authors and are not of Jurnal Psikologi Malaysia, its editors or its publisher. Jurnal Psikologi Malaysia, its editors and its publisher will not be liable for any direct, indirect, consequential, special, exemplary, or other damages arising therefrom.