IS GENERALIZED TRUST RELATED TO MISTRUST OF UNIVERSITY HEALTH CARE CENTRE?

Harris Shah Abd Hamid, Azlin Alwi, Wan Fatin Munira Wan Mustapha

Abstract


Personal characteristics like gender have been shown to be related to people’s attitude towards medical treatment. A negative attitude towards health care provider can be expressed as mistrust. This paper examines the relationship between personal characteristics (generalized trust, sex, and whether or not the person had obtained treatment at a health care centre) and mistrust to a university health care centre. Survey respondents are 420 university students with age ranging from 18 to 29 (M=21.6, SD=1.26). Both types of trusts were similar between the sexes and between students who had and had not visited the health care centre. The finding reveals that generalized trust is not related to mistrust towards healthcare provider. Further studies are needed to establish the extent to which a domain-specific mistrust has marginal benefits over a generalized trust


Full Text:

PDF

References


Abelson, J., Miller, F. A., & Giacomini, M. (2009). What does it mean to trust a health system?: A qualitative study of Canadian health care values. Health Policy, 91(1), 63-70.

Armstrong, K., Rose, A., Peters, N., Long, J. A., McMurphy, S., & Shea, J. A. (2006). Distrust of the health care system and self‐reported health in the United States. Journal of General Internal Medicine, 21(4), 292-297.

Buchanan, A. E. (2000). Trust in managed care organizations. Kennedy Institute of Ethics Journal, 10(3), 189-212.

Carl, N., & Billari, F. C. (2014). Generalized trust and intelligence in the United States. PLoS ONE, 9(3).

Castro. J. M. (2009, August 8). Health care in Malaysia. Archived at http://www.expatforum.com/articles/health/health-care-in-malaysia.html

Cook, J. A. (2001). Sexuality and people with psychiatric disabilities. SIECUS Report, 29(3), 20.

Ching, S. M., Zakaria, Z. A., Paimin, F., & Jalalian, M. (2013). Complementary alternative medicine use among patients with type 2 diabetes mellitus in the primary care setting: A cross-sectional study in Malaysia. BMC Complementary and Alternative Medicine, 13(1), 148.

Couch, L. L., Adams, J. M., & Jones, W. H. (1996). The assessment of trust orientation. Journal of Personality Assessment, 67(2), 305-323.

Couch, L. L., & Jones, W. H. (1997). Measuring levels of trust. Journal of Research in Personality, 31(3), 319-336.

Eaton, L. A., Driffin, D. D., Kegler, C., Smith, H., Conway-Washington, C., White, D., & Cherry, C. (2015). The role of stigma and medical mistrust in the routine health care engagement of black men who have sex with men. American Journal of Public Health, 105(2), e75-e82.

Farooqui, M., Hassali, M. A., Shatar, A. K. A., Farooqui, M. A., Saleem, F., ul Haq, N., & Othman, C. N. (2016). Use of complementary and alternative medicines among Malaysian cancer patients: A descriptive study. Journal of Traditional and Complementary Medicine, 6(4), 321-326.

Gilson, L. (2006). Trust in health care: theoretical perspectives and research needs. Journal of Health Organization and Management, 20(5), 359-375.

Gray, B. H. (1997). Conversion of HMOs and hospitals: What's at stake?. Health Affairs, 16(2), 29-47.

Hariri, S., Bennett, N. M., Niccolai, L. M., Schafer, S., Park, I. U., Bloch, K. C., ... & Abdullah, N. (2015). Reduction in HPV 16/18-Associated high grade cervical lesions following HPV vaccine introduction in the United States–2008–2012. Vaccine, 33(13), 1608-1613.

Hayes, B. (2010). Trust and distrust in CPR decisions. Journal of Bioethical Inquiry, 7(1), 111-122.

Kannan, H. K. (2017, May 3). Ozone therapy treatments now banned in Malaysia. New Straits Times. Retrieved from https://www.nst.com.my/news/government-public-policy/2017/05/236163/ozone-therapy-treatments-now-banned-malaysia

Kew, Y., Chia, Y. L., Lai, S. M., Chong, K. Y., Ho, X. L., Liew, D. W., ... & Selvarajah, S. (2015). Traditional and Complementary Medicine (TCM) among study population with cardiovascular risk; use and substitution for conventional medicine in Pahang, Malaysia. Medical Journal of Malaysia, 70(2), 86-92.

LaVeist, T. A., Isaac, L. A., & Williams, K. P. (2009). Mistrust of health care organizations is associated with underutilization of health services. Health Services Research, 44(6), 2093-2105.

LaVeist, T., Arthur, M., Morgan, A., Rubinstein, M., & Plantholt, S. (2003). The cardiac access study: A study of access to invasive cardiology among White and African American patients. Journal of the American College of Cardiology, 41(7), 1159–1166.

Lee, P. O. (2015). What lies ahead for Malaysian healthcare?(Vol. 4). ISEAS Economics Working Paper.

Liang, T. Y. (2014, February 10). US magazine: Malaysia's healthcare is No. 3 worldwide. The Star. Retrieved from https://www.thestar.com.my/news/nation/2014/02/10/malaysian-healthcare-third-best-worldwide-us-magazine/

Lua, P. L. (2011). The role of complementary indigenous Malay therapies: Perspectives from palliative care patients. Journal of Complementary and Integrative Medicine, 8(1).

Musa, D., Schulz, R., Harris, R., Silverman, M., & Thomas, S. B. (2009). Trust in the health care system and the use of preventive health services by older black and white adults. American Journal of Public Health, 99(7), 1293-1299.

O'Malley, A. S., Sheppard, V. B., Schwartz, M., & Mandelblatt, J. (2004). The role of trust in use of preventive services among low-income African-American women. Preventive Medicine, 38(6), 777-785.

Powell, R. E., Doty, A., Casten, R. J., Rovner, B. W., & Rising, K. L. (2016). A qualitative analysis of interprofessional healthcare team members’ perceptions of patient barriers to healthcare engagement. BMC Health Services Research, 16(1), 493.

Rowe, R., & Calnan, M. (2006). Trust relations in health care—The new agenda. The European Journal of Public Health, 16(1), 4-6.

Simonds, V. W., Goins, R. T., Krantz, E. M., & Garroutte, E. M. (2014). Cultural identity and patient trust among older American Indians. Journal of General Internal Medicine, 29(3), 500-506.

Stolle, D. (2002). Trusting strangers–The concept of generalized trust in perspective. Austrian Journal of Political Science, 31(4), 397-412.

Subramaniam, S. (2013, October 21). Role empowerment for family doctor. Retrieved from https://fms-malaysia.org/2013/10/21/role-empowerment-for-family-doctor-dr-s-subramaniam/

Verbeke, W., Sioen, I., Pieniak, Z., Van Camp, J., & De Henauw, S. (2005). Consumer perception versus scientific evidence about health benefits and safety risks from fish consumption. Public Health Nutrition, 8(4), 422-429.


Refbacks

  • There are currently no refbacks.


DISCLAIMER

The editors and publisher of Jurnal Psikologi Malaysia have made every possible effort to verify the accuracy of all information contained in this publication. Any opinions, discussions, views and recommendations expressed in the article are solely those of the authors and are not of Jurnal Psikologi Malaysia, its editors or its publisher. Jurnal Psikologi Malaysia, its editors and its publisher will not be liable for any direct, indirect, consequential, special, exemplary, or other damages arising therefrom.