Kesihatan Mental dan Tingkahlaku Kewarganegaraan Organisasi (TKO) dalam Kalangan Anggota Polis Semasa Pandemik Covid-19 (Mental Health and Organizational Citizenship Behavior (OCB) among Police Officers during the Covid-19 Pandemic)

Nor A'tikah Mat Ali, Mohd Azrin Mohd Nasir, Farah Nadia Mohd Faudzi, Suzila Ismail, Norzaliza Alis

Abstract


Kesihatan mental yang baik merupakan di antara penyumbang penting bagi membantu meningkatkan pengalaman Tingkah laku Kewarganegaraan Organisasi (TKO) dalam kalangan pekerja terutamanya anggota polis di Malaysia. Kesihatan mental yang baik dan pengamalan TKO akan dapat meningkatkan kualiti kerja, prestasi dan produktiviti anggota polis ini terutamanya semasa pandemic Covid-19 melanda negara. Kajian ini memberikan fokus dalam mengenal pasti tahap kesihatan mental anggota polis menerusi faktor kemurungan, kebimbangan dan tekanan manakala tahap TKO diukur dengan dua dimensi iaitu TKO terhadap Organisasi (TKO-O) dan TKO terhadap individu (TKO-I). Kajian ini juga menguji hubungan antara kesihatan mental dan TKO dalam kalangan anggota polis di Malaysia. Seramai 615 orang anggota polis dari Kuala Lumpur terlibat dalam kajian ini. Dapatan kajian menunjukkan bahawa tahap kesihatan mental anggota polis di Malaysia adalah normal manakala tahap pengamalan TKO adalah tinggi. Kajian ini juga mendapati bahawa kesihatan mental mempunyai hubungan negatif yang signifikan dengan TKO. Kajian ini dapat dijadikan rujukan oleh pihak Polis Diraja Malaysia (PDRM) dalam memahami kepentingan kesihatan mental yang baik serta pengalaman TKO dalam kalangan anggota polis di Malaysia.

Kata kunci: Kesihatan mental, kemurungan, kebimbangan, tekanan, tingkah laku kewarganegaraan organisasi


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